Privacy Policy

We collect information about you when you are using the Eden Mobility Insurance website. This policy ensures that when we collect information from you, we do in a way that does not infringe your right to privacy.

For the purpose of the Data Protection Act 1998, the data controller in this instance if Eden Mobility Ltd, 16 – 20 High Street East, Scunthorpe, Lincolnshire, United Kingdom, DN15 6UH which we refer to on this website as “Eden Mobility Insurance”, “Eden”, “Eden Mobility”, “Eden Insurance” or “we”. Our VAT registration number is GB844297892 and our company registration number is 5108932.

What information we store

When you use our website to purchase products or services, or when you contact us using one of our online contact forms, we store this information. This information includes:

– Your name, telephone number, email address, postal address and postcode and enquiry message.
– Your mobility scooter/powered wheelchair make/model, serial number, estimated value, year purchased or make and the date you purchased it.
– Your IP address and details of the web browser that you were using.
– Information on how you use our website (such as the pages you visited).

Collecting this information allows us to respond to any questions you have asked us. It also allows us to complete insurance applications and look you up on our system for future queries you may have.

It also helps us to improve our website performance by making changes based on your use. Your browser may store cookies based on the above information. For more information about this, please see our cookie policy.

We do not store any bank details.

Where we store our data

We store this information on secure servers in the UK.

How we keep your data secure

This website uses a Secure Sockets Layer (SSL) protocol throughout to securely encrypt and transmit the data submitted. We also ensure that the technologies this website uses are up-to-date and that our website is safe from potential security vulnerabilities.

Sharing/disclosure of data

Your information is shared with MB&G Insurance Services Limited, Cobalt Business Exchange, Cobalt Park Way, Wallsend, Tyne And Wear, NE28 9NZ. It may also be shared with UK General Insurance Ltd on behalf of Great Lakes Reinsurance (UK) SE – for the purpose of the insurance policy.

We do not pass on your personal information to any other third parties unless we have a legal obligation to do so. Your information may be shared internally to market other products and services to you.

We will never give away or sell your data to third-parties.

Controlling personal information we store

You may request details of the personal data that we store about you under the Data Protection Act (1998). Simply write to Eden Mobility Ltd, 16 – 20 High Street East, Scunthorpe, Lincolnshire, United Kingdom, DN15 6UH – a small administration fee will be required to do this. You may also ask us not to use the information that we have collected.

Links to external websites

Occasionally we may link to third-party websites. This privacy policy applies only to this website and does not cover external websites that we link to.

Changes to this policy

From time to time, our privacy policy may change. We will post any changes to the policy on this page. If changes are major, we may notify you via email. By using this website, you accept this privacy policy and any changes to it.

Last updated: 1st March 2017